About
Rating the cinema, not the film
Film reviews already exist. What has been missing is a way to judge the presentation — whether the picture was sharp, the sound correctly calibrated and the visit worth the money.
What we measure
Every review scores ten criteria. Five cover projection quality: picture sharpness, brightness, colour and contrast, sound quality, and screen framing. Five cover customer experience: staff service, cleanliness, seat comfort, value for money and facilities.
Projection quality carries 60% of the overall score and customer experience 40%, because presentation is the reason to choose one cinema over another.
Why individual screens matter
A cinema with ten screens does not have one projection standard. Reviews can name the auditorium they sat in, and screen-level scores use only those reviews — so a great main screen and a neglected screen four are visible as exactly that.
How we stay honest
Reviews count towards scores the moment they are posted. A cinema with no reviews shows “Not yet rated” rather than a placeholder score, and leaderboards require a minimum number of reviews before a cinema can appear.
Cinema managers can reply to reviews and mark technical issues as investigated or resolved. They cannot edit or remove a customer's ratings.
Company information
The registered company details, trading address and contact information for cinema-rating must be added here before public launch.