Community
Community guidelines
Our reviews are only useful if they are honest and specific. These are the standards every review is held to.
Review the visit, not the film
Tell people how the presentation was and how the cinema treated you. Whether you liked the film belongs elsewhere — a great film shown badly should still score badly here.
Be specific
“Too dark” is less useful than “the whole image looked dim, and shadows lost detail”. Naming the screen or projection format helps the next customer and the cinema.
Be civil
No abuse, threats, discrimination, or personal attacks on named staff. Describe the service you received without identifying individuals.
No personal information
Do not post names, phone numbers, email addresses or photographs of other customers. Photos should show the auditorium or the presentation, not people.
No spam or conflicts of interest
No advertising, referral links or marketing, and no reviews posted on behalf of a cinema. If you work for a cinema, declare your interest when reviewing elsewhere and never review your own venue.
What happens if a review is flagged
Any signed-in user can report a review. Reported reviews go to our moderation queue, where they are reviewed and may be removed. Repeated breaches can lead to your account being suspended.