Terms of use

You must give accurate details, keep your sign-in credentials private, and be at least 16 years old to submit reviews. You are responsible for activity on your account. Accounts may be suspended for abuse of these terms.

Only review screenings you actually attended. One review per screening: reviews for the same cinema, screen, film and date are treated as duplicates. Do not post reviews written by someone else, and do not accept payment or incentives for a review.

Reviews are published as soon as they are posted and count towards scores immediately. We may remove content that breaches our community guidelines, and we may correct data errors. Ratings express customer opinion; they are not statements of technical fact by cinema-rating.

Manager accounts are verified against a specific venue. Managers may reply publicly to reviews and mark technical issues as investigated or resolved. Managers may not edit or remove a customer's ratings, and must not use the platform to identify or contact reviewers.

You keep ownership of your reviews and photos, and grant cinema-rating a non-exclusive, royalty-free licence to display, format and distribute them on the platform. You confirm you have the right to upload any photo you submit.

The service is provided as-is. We do not guarantee uninterrupted availability, and we are not responsible for decisions you make about which cinema to visit. Nothing in these terms excludes liability that cannot be excluded under UK law.

The operating company name, company number, registered address and governing law must be added to these terms before public launch.